Returns & Exchanges

Due to the perishable nature of our fine wines and regulatory constraints, Robert Mondavi Winery offers returns or replacements specifically for items damaged during transit or those showing clear signs of cork taint. We strive to ensure every bottle arrives in pristine condition to provide the premium tasting experience you expect.

Return Process

• 1.
  Report the Issue

  Contact our Guest Services team within 30 days of delivery to report any damage or quality concerns with your shipment.

• 2.
  Provide Documentation

  Please submit photographs of the damaged packaging or specific details regarding the wine fault to help us process your claim efficiently.

• 3.
  Await Verification

  Our cellar team will review your request and, if necessary, provide a pre-paid shipping label to return the remaining contents for analysis.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship a replacement bottle at no additional cost to you.