Frequently Asked Questions
Everything you need to know about our fine wines and direct-to-door delivery.
Which states do you currently ship to?
Due to legal restrictions, we can only ship wine to states that allow direct-to-consumer alcohol deliveries. Please enter your zip code at checkout to verify eligibility for your location.
Is an adult signature required for delivery?
Yes, federal law requires that all wine shipments be signed for by an adult aged 21 or older. We recommend shipping to a business address if you are not home during the day.
What is your return policy for wine products?
We take great pride in our quality. If your wine is damaged during transit or is found to be corked, please contact our customer service team within 30 days for a replacement or refund.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our cellar, you will receive a confirmation email containing a tracking number from our carrier partner (UPS or FedEx).
How should I store my wine after it arrives?
For optimal preservation, store your wine in a cool, dark place with a consistent temperature, ideally between 45°F and 65°F. Keep bottles on their side to keep the cork moist.
Do you offer any discounts for bulk purchases or wine club members?
Yes, members of our Wine Club receive exclusive discounts on all bottle purchases, early access to limited releases, and complimentary tastings at our Napa Valley estate.